Breach Notifications

PowerSchool Cyber Security Incident Update (1/30/2025)

Powerschool has provided updated information regarding credit/identity monitoring for affected users

Option 1: If the Involved Individual is 18 or Over:

Enrollment Instructions:

Ensure that you enroll by May 30, 2025 (Your code will not work after this date at 5:59 UTC)
Visit the Experian IdentityWorks website to enroll: http://www.experianidworks.com/plus
Provide your activation code: CTYU949PRK

For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at (833)-918-9464

Be prepared to provide engagement number: B138812

Experian’s call center hours are Monday through Friday, 8:00am through 8:00pm Central Time (excluding major US holidays.)

Details Regarding Your Experian Identityworks Credit Plus Membership:

A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once you enroll in Experian IdentityWorks:

Experian credit report at signup: See what information is associated with your credit file. Daily credit reports are available for online members only.
Credit Monitoring: Actively monitors Experian file for indicators of fraud.
Internet Surveillance: Technology searches the web, chat rooms & bulletin boards 24/7 to identify trading or selling of your personal information on the Dark Web.
Identity Restoration: Identity Restoration specialists are immediately available to help you address credit and non-credit related fraud.
Experian IdentityWorks ExtendCARE^TM: You receive the same high-level of Identity Restoration support even after your Experian IdentityWorks membership has expired.
$1 Million Identity Theft Insurance: Provides coverage for certain costs and unauthorized electronic fund transfers.

Option 2: If the Involved Individual is Under 18

Enrollment Instructions

Ensure that you enroll by May 30, 2025 (Your code will not work after this date at 5:59 UTC)
Visit the Experian IdentityWorks website to enroll: http://www.experianidworks.com/minorplus
Provide your activation code: CEBP456TRK
For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at (833)-918-9464
Be prepared to provide engagement number: B138813

Details Regarding Your Experian Identityworks Minor Plus Membership:

A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once you enroll in Experian IdentityWorks:

Social Security Number Trace: Monitoring to determine whether enrolled minors in your household have an Experian credit report. Alerts of all names, aliases and addresses that become associated with your minor’s Social Security Number (SSN) on the Experian credit report.
Internet Surveillance: Technology searches the web, chat rooms & bulletin boards 24/7 to identify trading or selling of your personal information on the Dark Web.
Identity Restoration: Identity Restoration specialists are immediately available to help you address credit and non-credit related fraud.
Experian IdentityWorks ExtendCARE^TM: You receive the same high-level of Identity Restoration support even after your Experian IdentityWorks membership has expired.
$1 Million Identity Theft Insurance: Provides coverage for certain costs and unauthorized electronic fund transfers.

For additional information regarding credit/identity monitoring, please visit: https://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/

For additional information regarding the PowerSchool Data Breach, please visit: https://www.powerschool.com/security/sis-incident/

Previous Notifications:

PowerSchool Cyber Security Incident Update (1/17/2025)

PowerSchool has provided the following update regarding identity/credit monitoring services:

Identity Protection & Credit Monitoring Services

PowerSchool will be offering two years of complimentary identity protection services for all students and educators whose information was involved and will also be offering two years of complimentary credit monitoring services for all adult students and educators whose information was involved. We are doing this regardless of whether an individual’s Social Security Number was exfiltrated.

PowerSchool has engaged Experian, a trusted credit reporting agency, to provide these services. Starting in the next few weeks, PowerSchool will coordinate with Experian to provide notice on behalf of our customers to students (or their parents/guardians if the student is under 18) and educators whose information was exfiltrated from their PowerSchool SIS.

We will continue to keep you informed and share updates as we receive new information.

Thank you for your understanding and partnership during this time.

For additional information, please visit: https://www.powerschool.com/security/sis-incident/

PowerSchool Cybersecurity Incident (1/7/2025)

We are writing to inform you about a cybersecurity incident involving PowerSchool, the vendor for our Student Information System (SIS).

On Tuesday, January 7, 2025, we were notified that on December 28, 2024, PowerSchool discovered unauthorized access to certain data through their customer support platform.

PowerSchool has confirmed that data from Wolcott Public Schools was part of the breach, along with data from numerous other school districts across the U.S. and Canada. According to PowerSchool, the breach has been contained, and compromised credentials have been deactivated. They have engaged a cybersecurity firm to ensure that the accessed data has not been shared or made public. During an informational webinar held on January 8, 2025, PowerSchool executives assured customers that they strongly believe the stolen data has been deleted and that no additional copies exist.

PowerSchool informed us that the taken data (for both active and inactive students/staff) primarily includes parent and student contact information with data elements such as name and address information. Across their customer base, they have determined that for a portion of individuals, some personally identifiable information (PII), such as social security numbers (SSN) and medical information, was impacted. They are working with urgency to complete their investigation and determine whether PII belonging to our students was included.

PowerSchool will provide further updates in the coming days. We take the privacy and security of our students, faculty, staff, and families very seriously and are monitoring PowerSchool’s response closely. We are committed to holding them accountable to their promises of transparency, privacy, and security.

We will continue to keep you informed and share updates as we receive new information.

Thank you for your understanding and partnership during this time.

For additional information, please visit: https://www.powerschool.com/security/sis-incident/